Senior Platform Manager, Community Experience Platform Products
Tech Stack
Tag name is followed by "@" symbol and proficiency level value.
About proficiency levels:
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Communication @ 9
Marketing @ 6
Product Management @ 7
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Details
Airbnb is seeking a Senior Platform Product Manager to lead major experience platforms that power its support experiences for guests and hosts. The role involves defining product vision and strategy, delivering scalable platform capabilities, and leading high-profile initiatives across multiple cross-functional teams.
Responsibilities
- Understand the competitive landscape, challenge the status quo, and influence design and product marketing teams toward unified outcomes.
- Define success through clearly measurable objectives and key results.
- Define product strategy and create a product roadmap.
- Align the vision, objectives and key results, strategy, and roadmap with senior leaders and stakeholders across the company.
- Prioritize work based on input from multiple stakeholders while remaining flexible to iterate and change.
- Maintain the product backlog and roadmap.
- Partner with senior technical leads and execute the product vision with cross-functional leaders from multiple teams.
- Present the product roadmap and project status to leadership on an ongoing basis.
- Lead cross-team collaboration to deliver support experiences and platform capabilities.
Requirements
- At least 5 years of product management or product design experience, including at least 5 of the past 8 years in a product management role.
- Exceptional communication skills, including the ability to adapt communication style for different audiences.
- Ability to appreciate and articulate excellent user experiences.
- Ability to quickly absorb technical concepts and communicate them to non-technical audiences.
- Outcome-oriented approach, with the ability to articulate desired outcomes and work collaboratively to achieve them.
- Experience working with partners beyond an immediate cross-functional team in a product management or business role.
- Ability to combine innovative thinking with strong execution and articulate a clear path to achieve a future state.
Work Location
This position is remote eligible in the United States. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed with the manager. Employees must live in a state where Airbnb, Inc. has a registered entity.
Benefits
The role may be eligible for a bonus, equity, benefits, and Employee Travel Credits. Airbnb is committed to inclusion and belonging and provides reasonable accommodations throughout the recruitment process.