Solutions Architect, Commercial, UK/I

Details

Stripe is a financial infrastructure platform for businesses. The Commercial Solutions Architecture team works with technical and business leaders, payments leaders, and product engineering teams in the mid-market segment to evangelize Stripe's solutions. Solutions Architects identify and propose solutions to solve complex business challenges, establish best practices, provide business and technical thought leadership, and act as trusted advisors to customers.

Responsibilities

• Build consultative, trusted relationships with C-level executives and technical decision-makers.
• Provide business and technical thought leadership for mission-critical business challenges.
• Architect business models that drive monetization opportunities and growth for customers and Stripe.
• Build relationships with CIO, CTO, COO, CRO, CDO, and Heads of Payments, becoming a trusted advisor.
• Understand customer business objectives and apply Stripe's payments, SaaS, Banking-as-a-Service, and Link Network solutions.
• Secure technical wins for Stripe products through demos, RFP responses, product evangelism, and collaboration on customer-aligned narratives.
• Collaborate with go-to-market, product, and marketing teams to deliver Executive Business Center briefings for mid-market accounts.
• Work with professional services and partners to accelerate activations and time to live.
• Collaborate with partners to help Stripe scale and reach its total addressable market.
• Travel approximately 25% to connect with users in person and collaborate internally.

Requirements

• 4+ years of experience in a similar customer-facing engineering role, such as Solutions Architect, Sales Engineer, Customer Success, or Professional Services Delivery, within a fintech, payment technology, or global software enterprise.
• 7+ years of total relevant experience, including software development, enterprise sales, architecture, or business development.
• Experience presenting and architecting solutions for customers; payments domain experience is preferred.
• Deep understanding of or experience writing code in at least two primary deployment languages, such as Ruby, Python, JavaScript, Java, or Go.
• Experience with web architecture, enterprise architecture, or defining and optimizing financial business processes.
• Ability to understand how technologies and systems interact, including ERP, CRM, billing, tax, and legacy systems.
• Strong oral, written, and presentation skills, with the ability to explain complex concepts to technical and non-technical audiences.
• Executive engagement skills and the ability to establish relationships with decision-makers and build credibility at all levels.
• Strong organizational and time-management skills, with the ability to manage competing priorities across multiple opportunities and customers.
• Strong collaboration skills for working with the broader go-to-market team.
• Experience solving open-ended business problems using technology and creative thinking.
• Ability to travel according to business needs.