Solutions Architect, Enterprise (French Speaking)

Details

Who We Are

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Stripe’s mission is to increase the GDP of the internet.

The Solutions Architecture Team partners with users to realize their full potential through prescriptive solutions that drive growth and success. The team influences revenue growth across Stripe’s product portfolio and collaborates with sales, support, product management, and Stripe’s executive team to provide the best experience to valued customers.

Responsibilities

• Serve as a key member of a Stripe account team and help define customer strategy.
• Identify and close complex opportunities and accelerate solution adoption.
• Understand and align with customers’ product and business roadmaps, uncovering opportunities for Stripe to accelerate their progress.
• Act as a trusted advisor and provide thought leadership to business and technical stakeholders, including CIOs, CTOs, COOs, CROs, CDOs, Heads of Product Engineering, and Heads of Payments.
• Understand customer business objectives and design and apply Stripe solutions to address their challenges.
• Develop and articulate end-to-end customer transformation journeys, future roadmaps, and architectures involving deep third-party integrations.
• Conduct business analysis and research on customers, industries, and competitors to support business growth.
• Lead strategy engagements to align with business priorities, design solutions, and secure technical wins through customer discovery, executive briefings, presentations, workshops, solution demonstrations, and readouts.
• Expand Stripe’s footprint within existing accounts and global markets by introducing new capabilities and local payment methods.
• Act as the voice of the customer by bringing insights, trends, and opportunities to leadership, product, and engineering teams.
• Participate in sales forecasting, Quarterly Business Reviews, and account or territory planning.
• Travel approximately 25% to connect with users and collaborate internally.

Requirements

• 10+ years of experience in a similar customer-facing engineering role, such as Solution Consultant, Solutions Architect, or Sales Engineer, for a global software enterprise.
• Experience in payments, billing, invoicing, issuing, banking, or financial technology.
• Executive engagement skills and the ability to establish strong relationships with key decision-makers and build credibility at all levels.
• Effective group-facilitation skills and confidence proposing and leading customer meetings.
• Thorough understanding of the software development lifecycle and API architectures.
• Background writing code in Ruby, Python, JavaScript, Java, Go, or other primary deployment languages is a plus.
• Outstanding spoken and written communication and presentation skills, including the ability to explain complex concepts to technical and non-technical audiences.
• Ability to operate independently in an ambiguous, fast-paced environment.
• Passion for ownership and driving change in a constantly evolving environment.
• Superior verbal and written communication skills in English.
• Ability to travel according to business needs.

Preferred Requirements

• Prior consulting experience.
• Experience at a growth-stage internet or software company.