Solutions Architect (Japan)

Details

Who We Are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Stripe’s mission is to increase the GDP of the internet.

About the Team

The Solutions Architecture Team partners with users to realize their full potential through the adoption of prescriptive solutions that drive growth and success. The team influences revenue growth across Stripe’s product portfolio and collaborates with sales, support, product management, and Stripe’s executive team to provide the best experience to valued customers.

Responsibilities

• Build highly consultative, trusted relationships with C-level executives and technical decision-makers.
• Provide business and technical thought leadership and advise customers on mission-critical business challenges.
• Architect business models that support new monetization opportunities and growth for both customers and Stripe.
• Guide users through discovery processes to understand business needs and design strong, technically feasible solutions.
• Deliver compelling presentations, demonstrations, and executive briefings to demonstrate how Stripe’s products solve customer problems.
• Identify opportunities to expand product usage within existing accounts and extend adoption into new global markets or business units.
• Close complex deals and accelerate adoption of new features and products.
• Partner with Account Executives as the key technical counterpart to provide strategic and architectural guidance.
• Act as a trusted advisor to senior executives, including CIOs, CTOs, and Heads of Product or Payments.
• Participate in account strategy for key customers and collaborate with Account Executives, Professional Services, Customer Success Managers, Partners, Technical Account Managers, and Product Teams.

Requirements

• 7+ years of experience in a similar customer-facing engineering role, such as Sales Engineer, pre-sales Solution Consultant, or Solutions Architect, for a global software enterprise.
• Strong verbal and written communication skills in English and Japanese to work with Japanese merchants.
• Executive engagement skills and presence, with the ability to establish relationships with key decision-makers and build credibility at all levels.
• Effective group-facilitation skills and confidence proposing and leading customer meetings.
• Thorough understanding of the software development lifecycle and API architectures.
• Background writing code in Ruby, Python, JavaScript, Java, Go, or other primary deployment languages is a plus.
• Outstanding spoken and written communication and presentation skills, with the ability to explain complex concepts to technical and non-technical audiences.
• Ability to operate independently in an ambiguous, fast-paced environment.
• Ownership mindset and passion for driving change in a constantly evolving environment.
• Ability to travel according to business needs.

Preferred Qualifications

• Experience in payments, billing, invoicing, issuing, banking, or fintech.