Solutions Architect, Enterprise Hunter (Presales)

Details

Stripe is a financial infrastructure platform used by businesses worldwide to accept payments, grow revenue, and accelerate new business opportunities. The Solutions Architecture Team partners with users to drive growth through prescriptive solutions and collaborates with sales, support, product management, and executive teams.

Responsibilities

• Serve as a key member of a Stripe account team and help define customer strategy.
• Identify and close complex opportunities and accelerate solution adoption.
• Align Stripe solutions with customers’ product and business roadmaps and identify opportunities for growth.
• Advise CIOs, CTOs, COOs, CROs, CDOs, Heads of Product Engineering, Heads of Payments, and other senior stakeholders.
• Understand customer business objectives and design Stripe solutions to address their challenges.
• Develop end-to-end customer transformation journeys, future roadmaps, and architectures involving deep third-party integrations.
• Conduct business analysis and research on customers, industries, and competitors to support business growth.
• Lead strategy engagements, customer discovery, executive briefings, presentations, workshops, solution demonstrations, and other activities to secure technical wins.
• Expand Stripe’s footprint within existing accounts across global markets and business units by introducing new capabilities and local payment methods.
• Act as the voice of the customer by bringing insights, trends, and opportunities to leadership, product, and engineering teams.
• Participate in sales forecasting, Quarterly Business Reviews, and account and territory planning.
• Travel approximately 25% to meet users in person and collaborate internally.

Requirements

• 10+ years of experience in a similar customer-facing engineering role, such as solution consultant, solutions architect, or sales engineer, at a global software enterprise.
• 7+ years of experience in presales.
• Experience in payments, billing, invoicing, issuing, banking, or fintech.
• Executive engagement skills and the ability to establish relationships with key decision-makers and build credibility at all levels.
• Effective group facilitation skills and confidence leading strategic customer meetings.
• Thorough understanding of the software development lifecycle and API architectures.
• A background writing code in Ruby, Python, JavaScript, Java, Go, or another primary deployment language is a plus.
• Excellent spoken and written communication and presentation skills, with the ability to explain complex concepts to technical and non-technical audiences.
• Ability to work independently in an ambiguous, fast-paced environment and take ownership of driving change.
• Superior verbal and written English communication skills.
• Ability to travel according to business needs.

Preferred Requirements

• Experience in media and entertainment, gaming, retail, or financial services.
• Prior consulting experience.
• Experience at a growth-stage internet or software company.