Staff Software Engineer, Agent Platform

📍 United States

USD 156,000-215,000 per year

SENIOR

✅ Remote

Tech Stack
Tag name is followed by "@" symbol and proficiency level value. About proficiency levels:

1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;

3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;

7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;

10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.

AWS @ 4 ArgoCD Cassandra @ 4 ClickHouse @ 4 Communication @ 6 Distributed Systems @ 4 Docker @ 4 GCP @ 4 GitHub Go @ 6 GraphQL Helm @ 4 Kafka @ 4 Kubernetes @ 4 Linux Observability PostgreSQL @ 4 Python @ 6 Redis @ 4 Security gRPC macOS

Details

As a Staff Software Engineer on the Agent Platform team, you will help secure tens of millions of devices across Windows, Linux, and macOS while processing billions of security events every day as part of SentinelOne’s Endpoint Protection product line.

The role focuses on solving complex distributed-systems challenges in production, responding to customer-critical incidents, and improving the reliability, operability, scalability, and observability of the Agent Platform. You will build and evolve high-throughput, highly available services responsible for policy, configuration, and command distribution to millions of agents worldwide.

Responsibilities

Drive rapid response to customer-critical incidents by diagnosing, triaging, and resolving complex production issues spanning multiple Agent Platform services.
Lead systematic root-cause analysis and translate incident learnings into durable reliability, scalability, observability, and operability improvements.
Build a systems-level understanding of unfamiliar services and codebases, collaborating with engineering teams to resolve complex cross-service issues.
Design, develop, test, document, deploy, and operate large-scale, high-volume, low-latency distributed systems processing millions of events per second.
Maintain and improve existing services through refactoring, feature development, and architectural enhancements.
Monitor key metrics, improve operational visibility, and strengthen application stability and data integrity.
Translate business and functional requirements into robust, scalable, and operable technical solutions.
Partner with engineering teams across SentinelOne to solve cross-functional problems, influence technical direction, and deliver scalable solutions.
Evaluate and adopt technologies that improve platform scalability, reliability, and operational excellence.
Contribute to agent platform protocols that enable SentinelOne teams to deliver new security capabilities safely and at scale.

Requirements

8+ years of professional backend software engineering experience.
Deep expertise in at least one of Go or Python.
A reliability-first mindset and proven ability to resolve complex production incidents, perform systematic root-cause analysis, and implement durable solutions.
Experience understanding unfamiliar distributed systems, navigating large codebases, and troubleshooting failures across service boundaries.
Strong hands-on experience designing, building, and operating large-scale distributed systems.
Deep understanding of failure modes, performance trade-offs, resilience patterns, and operational excellence.
Experience with AWS, GCP, or similar cloud platforms.
Experience with Docker, Helm, and Kubernetes.
Experience with messaging systems and data platforms such as Kafka, PostgreSQL, Redis, Cassandra, and ClickHouse, or similar technologies.
Excellent communication and collaboration skills, including the ability to work across engineering teams, Product, Technical Account Managers, and other stakeholders.
Ability to influence technical direction and mentor fellow engineers.
High degree of ownership, autonomy, curiosity, and ability to drive ambiguous technical problems to successful outcomes.
Experience in an enterprise SaaS or cybersecurity software company is highly desirable.

Technologies

Go and Python
gRPC, REST, GraphQL, and Kafka
Redis, PostgreSQL, Cassandra, ClickHouse, and a columnar time-series database
AWS and GCP
Kubernetes, Docker, Helm, GitHub, and ArgoCD

Benefits

Restricted Stock Units (RSUs)
Employee Stock Purchase Plan (ESPP)
Flexible time off, paid company holidays, and paid sick time
Gender-neutral parental leave and grandparent leave
Medical, dental, and vision coverage
401(k) retirement plan with company match
Life and disability insurance
Health and dependent care FSA
Voluntary benefits, Employee Assistance Program, ARAG pre-paid legal, nationwide pet insurance, Cancer Care program, and global business travel medical insurance
Home office allowance and mobile phone reimbursement
Wellness coach, wellness/gym reimbursement, fertility coverage, and adoption and surrogacy reimbursement

Compensation

The U.S. base salary range is $156,000–$215,000 USD, with variations based on the candidate’s location. A different range may apply in some locations.