Technical Curriculum Developer, Technical Enablement

at Stripe

📍 United States
📍 South San Francisco, United States
📍 Seattle, United States

USD 146,400-219,600 per year

MIDDLE

✅ Remote ✅ On-site

Tech Stack
Tag name is followed by "@" symbol and proficiency level value. About proficiency levels:

1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;

3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;

7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;

10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.

API @ 2 Agile @ 3 E-commerce @ 3 JavaScript @ 2 Payments Python @ 2 Software Development @ 2

Details

Who We Are

Stripe is a financial infrastructure platform for businesses. Millions of companies use Stripe to accept payments, grow revenue, and accelerate new business opportunities. Stripe's mission is to increase the GDP of the internet.

About the Team

The Global Technical Enablement team helps Stripe's user-facing technical teams, partners, and users learn how to build on Stripe and demonstrate their skills. The stripe.training site complements Stripe's documentation with structured learning paths, hands-on practice, and technical certifications. The team develops applied learning experiences that help people understand Stripe's products and use them effectively.

Responsibilities

Design and develop curriculum and instructional materials for Stripe's products and use cases, applying instructional design principles and relevant industry standards.
Partner with product managers, engineers, and user experience designers to identify learning needs and validate technical content.
Create e-learning modules, tutorials, documentation, videos, and interactive demonstrations for different audiences.
Develop assessments that measure learner comprehension and progress.
Use learner feedback, assessment results, and training data to evaluate effectiveness and improve content.
Lead training sessions and workshops for content ahead of general availability, gathering feedback to refine the materials.
Maintain accurate and relevant training materials as Stripe's products evolve, incorporating applicable developments in technology and instructional design.

Requirements

Minimum Qualifications

3+ years of experience in curriculum development, instructional design, or technical training.
Experience translating complex technical concepts into written, multimedia, or interactive learning materials for different audiences.
Experience developing digital learning content using authoring, learning management, and multimedia tools.
Experience using learning feedback and training data to evaluate and improve learning materials.
Experience managing multiple content projects and deadlines while collaborating with cross-functional stakeholders.

Preferred Qualifications

Familiarity with Stripe's products, APIs, or platform.
Experience in financial technology, payment processing, or e-commerce.
Experience with Articulate Rise, Camtasia, Adobe Creative Suite, or comparable tools.
Familiarity with JavaScript, Python, or software development processes.
Experience applying agile instructional design methods, user experience design, or learner-centered design principles.
Bachelor's degree in instructional design, education, computer science, or a related field, or a relevant instructional design or e-learning certification.