Applied AI Architect, Digital Natives Business

Details

As a member of the Applied AI team, you will serve as a pre-sales architect and trusted technical advisor for digital-native businesses. You will help customers understand the value of Claude and design successful approaches for integrating and deploying it within their technology stacks. The role combines deep technical expertise, customer-facing communication, and the design of innovative LLM solutions that address complex business challenges while maintaining high standards for safety and reliability.

You will work closely with Sales, Product, and Engineering teams to guide customers from technical discovery through evaluation and deployment. This includes helping customers understand Claude's capabilities, develop evaluations, and design scalable architectures.

Responsibilities

• Partner with account executives to understand customer requirements and translate them into technical solutions aligned with business objectives and technical implementation.
• Serve as the primary technical advisor to digital-native customers throughout their Claude adoption journey, from discovery and initial evaluation through deployment.
• Coordinate internally across multiple teams and stakeholders to drive customer success.
• Support customers building with the Claude API and Claude for Work.
• Create and deliver technical content for varied audiences, including technical deep dives for engineering and development teams and business-value discussions with executives and founders.
• Guide technical architecture decisions and help customers integrate Claude into their existing technology stacks.
• Help customers develop evaluation frameworks to measure Claude's performance for specific use cases.
• Identify common integration patterns and provide insights to Product and Engineering teams.
• Travel occasionally to customer sites for workshops, technical deep dives, and relationship building.
• Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns.

Requirements

• At least 5 years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager.
• Experience working with digital-native businesses, fast-moving technology companies, or scale-ups, including experience with fast-moving buying cycles involving technical decision-makers.
• Exceptional relationship-building and communication skills with founders, C-suite executives, engineering teams, IT teams, and other stakeholders.
• Ability to translate customer requirements between technical and business stakeholders.
• Experience designing scalable cloud architectures and integrating modern technology stacks.
• Comfortable working with Python.
• Familiarity with common LLM frameworks and tools, or a background in machine learning or data science.
• Ability to collaborate across organizations, work through trade-offs, and balance competing priorities.
• Interest in teaching, mentoring, and helping others succeed.
• Excellent communication and interpersonal skills, including the ability to explain complex topics clearly to diverse audiences.
• Passion for using technology in ways that are safe and beneficial and that advance safe AI systems.
• A bachelor's degree or equivalent combination of education, training, and experience. The field of study must be relevant to the role through coursework, training, or professional experience.

Compensation

• Annual salary: £190,000–£230,000 GBP.
• For sales roles, the stated range is On Target Earnings and includes the target sales commissions or bonuses and annual base salary.

Benefits

Anthropic offers competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and an office environment for collaboration.

Work Policy and Visa Support

The role is based in London, UK, with a hybrid policy. Staff are currently expected to work from an Anthropic office at least 25% of the time, although some roles may require more office time. Anthropic sponsors visas and states that it will make every reasonable effort to obtain a visa for candidates who receive an offer.