Head of Strategic Risk Programs, New Markets

Details

Who We Are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Stripe's mission is to increase the GDP of the internet.

About the Team

The Risk Program Management Office sits at the intersection of Operations, Go-To-Market (GTM), and Risk Compliance. The team enables users to meet evolving compliance standards in a complex regulatory environment by coordinating cross-functional stakeholders across Operations, Product, Engineering, GTM, and other teams.

The team is expanding into new markets as part of a major strategic priority. This role focuses on high-impact, global-scale projects, building programs from the ground up, and operating at the intersection of compliance, strategy, and execution.

Responsibilities

People Leadership

• Recruit, train, and lead a global team of Program Managers.
• Inspire, motivate, and support the development and career growth of direct reports.
• Develop the team's long-term vision and strategy and drive progress toward key metrics.
• Coach, mentor, and guide the team in program management and operational excellence.
• Build a strong team culture across a distributed, multi-time-zone environment.

New Markets Program Management

• Own end-to-end program management for a large and growing portfolio of programs, with a focus on APAC.
• Drive operational readiness across workstreams by tracking milestones, surfacing risks, and unblocking dependencies.
• Operate effectively in a high-ambiguity, zero-to-one environment and determine the appropriate approach without an established playbook.
• Build repeatable frameworks, playbooks, and reporting standards for a growing and complex portfolio.

Cross-Functional Leadership

• Serve as the senior Risk PMO representative in global forums and senior-level conversations across Stripe.
• Coordinate across Risk teams, including Operations, Product, Engineering, and Strategy, to ensure alignment and execution.
• Develop partnerships across Legal, Finance, Treasury, Partnerships, and Product teams.
• Shape Stripe's solutions, navigate competing priorities, and ensure clear ownership throughout execution.
• Partner closely with executive sponsors and cross-functional leadership.

Operations

• Identify operational impacts, conduct gap assessments, and address other operational considerations for new-market launches.
• Ensure operational readiness across a complex portfolio of programs, including forecasting, monitoring, and last-mile execution.
• Maintain operational rigor and execution discipline across the team and function.
• Embody Stripe's Operating Principles and foster its values and culture.

Requirements

Minimum Qualifications

• At least 10 years of experience in program management, strategy and operations, business operations, or a related field.
• At least 3 years of people management experience, with a track record of building and developing high-performing teams.
• Demonstrated ability to operate in ambiguity and build from zero to one.
• Strong program management skills, including managing multi-workstream initiatives, surfacing risks early, and maintaining stakeholder alignment.
• Strong cross-functional leadership experience aligning Product, Engineering, GTM, and Operations teams toward shared goals.
• AI fluency, including active use of AI tools to accelerate work and the ability to explain how and where they are applied.
• Experience working across global teams and time zones, with flexibility to regularly join calls outside standard business hours.

Preferred Qualifications

• Experience with international expansion, market entry, regulatory, or licensing programs.
• Previous experience at a technology company; fintech or payments experience is a plus.

The ideal candidate is a seasoned people leader and strategic operator who can develop followership, write concise one-pagers, present credibly to executive audiences, exercise sound business judgment, and solve problems in a high-ambiguity environment.