Solutions Architect, Metronome (Startups)

Details

About Us

Metronome is a usage-based billing platform for modern software companies. Now a Stripe product, Metronome helps companies launch products faster, offer flexible pricing models, and streamline finance workflows without writing code.

The platform computes hundreds of millions of invoices per billing period and continues to scale rapidly. It helps customers reduce development time and manual invoicing while using billing data to better serve their customers. Customers include OpenAI, HubSpot, NVIDIA, Confluent, Anthropic, and others.

About the Role

The Solutions Engineering team at Metronome is a technical group working across sales, account management, product, research and development, and operations. The team owns the technical side of the customer lifecycle, including discovery calls, demos, proofs of concept, technical scoping, and handover to post-sales groups.

During the first month, responsibilities include:

• Learning to communicate how and where Metronome solves challenges and creates opportunities in a modern monetization stack.
• Assisting with planning, building, and running customized demos for engineering, product management, operations, finance, and other buyer personas.

Within the first three months, responsibilities include:

• Becoming proficient in discovery and using it to understand prospect challenges.
• Traveling to meet prospects at workshops, conferences, and on-site meetings anywhere in the world.
• Supporting deals for software companies ranging from startups to enterprise SaaS businesses.

Within six months, responsibilities include:

• Owning knowledge areas, projects, tools, and market segments within the Solutions Engineering team.
• Running proofs of concept with clearly defined success criteria.
• Representing the Solutions Engineering group independently as a deal team member.
• Handling detailed technical scoping to help ensure post-sales customer success.

Within the first year, responsibilities include:

• Building relationships with prospect stakeholders, from day-to-day operators to C-suite executives.
• Designing integrations of Metronome into prospect systems.
• Acting as a pricing and packaging consultant and influencing the direction of future customers.

Qualifications

• 1–3 years of experience in technical and/or customer-facing roles involving SaaS products, such as engineering, solutions engineering, technical account management, or consulting.
• An academic background in a technical area combined with strong emotional intelligence is valued.
• A proactive attitude toward taking on challenges and completing tasks.
• A growth mindset and ability to learn quickly, adapt, and operate in a fast-moving startup environment.
• Exceptional communication skills with technical, go-to-market, and finance stakeholders.
• Interest in building and improving go-to-market playbooks and processes.

Bonus Points

• Knowledge of the quote-to-cash space, including experience integrating with or interacting with Salesforce, NetSuite, CPQs, and similar tools.
• Experience as a software engineer, product manager, or in another technical role.
• Experience in a pure sales role, particularly selling to technical buyers in engineering and product organizations or working as an early-stage salesperson at a startup.
• Experience with logs, metrics, billing, finance, or other infrastructure and financial tooling and concepts.