Product Manager, Core Experience

Details

About Glean

Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform.

Glean provides infrastructure to govern, scale, and customize AI across business without vendor lock-in or costly implementation cycles.

About the Role

Glean is seeking a highly strategic and execution-oriented Product Manager for the Core Experience product area — the full-stack, high-polish, consumer-grade experiences that define how every user interacts with Glean.

This role focuses on the surfaces where users start and do their work every day: Homepage, Mobile, Desktop, Browser Extension, and SDK, plus the app shell, navigation, notifications, and settings — and shaping a single, consistent product journey across all of Glean's touchpoints.

The Core Experience area delivers on Glean’s strategy of making Glean the central, contextual AI entry point for work: a single, chat-first experience reached at the moment users sit down to work. This area focuses on engagement, session depth, virality, collaboration, onboarding, and rapid experimentation to turn first-time users into daily, mission-critical habits.

The role partners closely with the Search and Chat teams and will help translate a broad vision into concrete, shippable experiences.

You Will

• Help define and drive the product strategy and roadmap for Core Experience, translating broad company vision into specific product bets, experiences, and execution plans informed by customer needs, usage data, and market signals.
• Own the end-to-end quality of Glean's core surfaces — Homepage, Mobile, Desktop, Extension, and SDK, plus the app shell, navigation, and settings — driving a single, consistent, consumer-grade product journey across every touchpoint.
• Partner closely with the Search and Chat teams to influence roadmaps and ensure seamless integration into a cohesive end-to-end user journey.
• Spend significant time with users, customers, and internal stakeholders to understand how people start and complete work in Glean, and where friction, drop-off, or fragmentation is costing engagement and retention.
• Drive growth, engagement, virality, collaboration, and session depth as first-class outcomes, partnering with growth and data teams on activation, onboarding, and retention across entry points.
• Champion rapid experimentation using A/B tests, instrumentation, and qualitative research to learn fast, raise core metrics, and make confident, data-driven product decisions.
• Partner deeply with engineering, design, and data teams to turn ambiguous concepts into well-scoped products with clear user flows, interaction patterns, quality standards, and measurable outcomes.
• Drive customer-focused prioritization and efficient execution, balancing long-term platform opportunities with urgent user pain points, strategic customer asks, and company priorities.
• Collaborate with go-to-market, solutions, support, and forward-deployed teams to learn from real customer problems and ensure strategy reflects enterprise realities.
• Bring a high bar for product craft by specifying how opportunities should work in practice, including concrete workflows, UI behavior, performance, and adoption paths.

About You

• 8+ years of experience in product management, with a track record of owning and shipping meaningful product areas in B2B SaaS, enterprise software, AI products, consumer products, or high-engagement workflow platforms.
• Strong product sense for translating complex, ambiguous problems into clear, polished product experiences, comfortable moving between strategy and detailed execution.
• Deep interest in AI and software; excited about shaping consumer-grade experiences combining search, chat, context, and proactive intelligence.
• Strong track record driving growth, engagement, and retention through experimentation, instrumentation, and data-driven iteration.
• Outstanding cross-functional partner who can drive outcomes across surfaces you don't directly own.
• Strong technical fluency; comfortable partnering with engineering and data teams on systems involving retrieval, ranking, client infrastructure, and intelligence layers across web, desktop, mobile, and SDK surfaces.
• Ability to demonstrate granular product thinking (workflow experience, interaction model, sequencing capabilities for adoption).
• Comfortable operating in highly ambiguous spaces.
• Excellent written and verbal communication; learning and growth mindset.
• Proven track record of ownership and initiative; collaborate effectively with cross-functional partners.
• Mission-first mindset.
• Early adopter in building with or adopting AI for product craft; excited to help customers accelerate their own AI adoption journey.

Location

• Hybrid (4 days a week in our Mountain View office)

Compensation & Benefits

• Standard base salary range: $200,000 - $300,000 annually.
• Certain roles may be eligible for variable compensation, equity, and benefits.
• Comprehensive benefits package including Medical, Vision, and Dental coverage, and a generous time-off policy.
• Opportunity to contribute to your 401k plan.
• Home office improvement stipend.
• Annual education and wellness stipends.
• Regular company events and healthy lunches daily.

AI-First Mindset at Glean

As part of the interview process, you’ll complete a brief AI-focused exercise or discussion to understand how you think about, design, and use AI to drive impact in your role. Prior Glean experience isn’t required.