Staff Backend Engineer - Grafana Second Horizon

Details

Grafana Labs is building an AI-native data intelligence system that provides agents with reliable, governed access to enterprise context, including data, metadata, definitions, lineage, quality signals, and institutional knowledge.

This role will help build the first production services for the context layer management system. You will design and ship backend architecture supporting ingestion, context storage, retrieval APIs, and agent-facing integrations. The role requires comfort with ambiguity, pragmatic architectural decision-making, and evolving systems from internal dogfooding to production-grade SaaS.

Responsibilities

• Design, implement, test, and operate backend services for context ingestion, indexing, retrieval orchestration, API access, source configuration, and system administration.
• Define and build a scalable, multi-tenant SaaS foundation, including tenant isolation, usage tracking, quotas, audit logs, background jobs, and reliable service boundaries.
• Build APIs and service interfaces that enable AI agents, MCP tools, CLIs, and internal applications to retrieve relevant context, provenance, confidence signals, and warnings.
• Make practical tradeoffs between rapid experimentation and long-term reliability as the project moves from prototype to production.
• Instrument services with metrics, logs, traces, alerts, and dashboards, and use observability tools to understand system behavior and improve reliability.
• Help shape architecture, service boundaries, storage choices, API contracts, deployment patterns, and engineering practices for a new product area.
• Communicate effectively and contribute across teams in a dynamic, collaborative environment.
• Take ownership of AI solutions, ensuring they are scalable, maintainable, and aligned with real user workflows.

Requirements

• Strong experience building production-grade, user-facing software systems.
• Ability to tackle complex engineering problems and make decisions with minimal supervision.
• Familiarity with AI technologies and frameworks, with a practical focus on delivering high-quality real-world solutions.
• Experience with LLMs, prompt engineering, and applications powered by generative AI.
• Proven track record of delivering production software actively used by users.
• Experience working in cloud-native environments such as AWS, GCP, or Azure.
• Experience using observability tools to understand and troubleshoot system behavior.
• Ability to iterate quickly, release prototypes, collect feedback, and refine solutions.
• Initiative, ownership, and the ability to define scope and work through ambiguity.
• Effective communication, openness to feedback, and a solutions-oriented mindset.

Bonus Points

• Experience with agent frameworks or multi-agent workflows.
• Experience as a data analyst or working with data platforms such as Looker, Tableau, Power BI, Snowflake, or Databricks.
• Experience building tools for data engineering.

Work Environment

Grafana Labs is a remote-first company. The team meets regularly over video and does most work asynchronously and in writing. The role is open to applicants located in Spain, Sweden, the United Kingdom, Ireland, or Germany.

Compensation & Benefits

• Spain base compensation range: EUR 94,025–112,830 per year.
• Restricted Stock Units (RSUs) are included with all roles.
• 100% remote work and a global culture.
• Career growth pathways and an innovation-driven environment.
• In-person onboarding.
• Global annual leave policy of 30 days per year, including 3 Grafana Shutdown Days, subject to local legislation.
• Equal opportunity employment.