Staff Product Manager, Enterprise Deployment Solutions | Canada | Remote
Tech Stack
Tag name is followed by "@" symbol and proficiency level value.
About proficiency levels:
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
AI
AWS @ 3
Azure @ 3
Communication @ 6
Compliance
GCP @ 3
Grafana
Marketing
Observability @ 4
Product Management @ 6
SRE @ 6
Security
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Details
Grafana Labs is seeking a Staff Product Manager for Enterprise Deployment Solutions. The role owns offerings that operate outside the standard multi-tenant SaaS model, including Grafana Federal Cloud and Grafana Cloud Bring Your Own Cloud (BYOC).
The position focuses on adapting Grafana Cloud capabilities for regulated, customer-owned, and cost-at-scale environments, determining feature priorities, supporting deployment-model strategy, and using AI tools to accelerate research, analyze product signals, and develop positioning. The role is fully remote and open to candidates in Canada EST.
Responsibilities
- Define the vision, strategy, and roadmap for Grafana BYOC and Grafana Federal Cloud using product data and market research.
- Balance customer value against engineering cost and technical constraints.
- Own product positioning, messaging, and differentiation, including comparisons with standard Grafana Cloud.
- Partner with Product Marketing on launches, competitive analysis, enablement, and demand programs.
- Partner with Engineering and Technical Program Management on buildouts for enterprise deployment environments.
- Balance customer timelines with engineering capacity.
- Work directly with customers, prospects, and field teams on strategic deals.
- Brief partners, resellers, and analysts on deployment options.
- Partner with Security, Compliance, and Legal on product changes affecting authorization or customer commitments.
- Lead across multiple teams without direct authority in a remote, globally distributed organization.
Requirements
- 5+ years of product management experience with a technical B2B product, or a technical background in software engineering, solutions architecture, SRE, or technical program management combined with demonstrated product ownership.
- Hands-on experience with a non-standard SaaS deployment model, such as self-managed, air-gapped, sovereign, BYOC, single-tenant, or FedRAMP/government cloud.
- Firsthand understanding of how non-standard deployment models affect products, operations, and economics.
- Experience with cloud infrastructure, platform software, or developer tools.
- Strong product and go-to-market judgment, including experience shaping product direction and positioning.
- Interest in working with US public sector customers and learning their needs and buying cycles.
- Excellent written and verbal communication skills.
Bonus Qualifications
- Experience selling to or building for US federal, state, or local government customers or other highly regulated industries.
- Familiarity with FedRAMP, StateRAMP/GovRAMP, BSI C5, SecNumCloud, AWS GovCloud, Azure Government, AWS European Sovereign Cloud, or GCP Sovereign Cloud.
- Experience with pricing and packaging across deployment models.
- Experience with observability, monitoring, or data-intensive infrastructure products.
- Experience working with resellers, systems integrators, or cloud marketplace partners.
- Familiarity with open source software or commercial open source companies.
Compensation
The base compensation range in Canada is CAD $211,450–$253,740. Actual compensation may vary based on level, experience, and skillset. The role includes Restricted Stock Units (RSUs).
Benefits
- 100% remote, global work culture.
- In-person onboarding.
- Global annual leave policy of 30 days per year, including 3 Grafana Shutdown Days.
- Career growth pathways.
- Equal opportunity employment.