Product Manager, Identity

Details

As Product Manager for Identity, you will help set the strategy and drive execution of mission-critical identity verification systems and experiences. You will shape how Airbnb builds trust between guests and hosts, and build an identity platform that enables guests and hosts to interact on Airbnb now and into the future.

Responsibilities

• Define and drive the roadmap for Identity on Airbnb, including identity verification technologies and flows, identity-related features, and extending the value of a verified identity beyond the Airbnb platform.
• Make prioritization decisions that balance trust, guest experience, booking success, and overall marketplace health.
• Partner with design, engineering, and policy teams to drive execution of the product roadmap.
• Align cross-functional partners across Account, Trust & Safety, Guest Experience, Host Experience, and Customer Support on shared goals and roadmap sequencing.
• Identify and evaluate external partnership opportunities that could extend the reach and value of the identity ecosystem.
• Design and oversee A/B experiments with rigorous metric design, long-term effect measurement, and booking-impact analysis.
• Translate complex technical tradeoffs into clear decisions for engineering teams and concise narratives for leadership.
• Foster an environment where product managers, engineers, designers, and other cross-functional team members align on shared goals.
• Synthesize user research, marketplace data, and competitive signals to refine product strategy.

Requirements

• 8+ years of product management experience, including at least 3 years working on identity and trust-related topics.
• Track record of owning strategy and roadmaps for technically complex systems, including setting direction and making difficult prioritization decisions.
• Experience with identity standards being developed around the world and the ability to chart a long-term path through this evolving space.
• Ability to earn the respect of engineers and subject-matter experts by engaging at a level that builds credibility.
• Expertise in collecting and using data for business analysis and product strategy decisions.
• Clear, structured communication skills, including the ability to distill complex technical tradeoffs for executives and translate strategy into actionable guidance for design and engineering.
• Comfort working in ambiguity and a bias toward innovative solutions.
• Experience evaluating external partnerships and understanding how partnerships can accelerate strategy.
• Demonstrated expertise pitching complex ideas to executive teams.
• Experience with both inbound product management, including feature definition, and outbound product management, including communication and marketing.

Location

The successful applicant is strongly preferred to be based on the West Coast of the United States to collaborate efficiently with team members in the Pacific time zone. Employees may currently be located in California, Oregon, or Washington; certain other states are excluded and the list may change.

Compensation

The base pay range is $200,000–$240,000 USD. The role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Inclusion And Belonging

Airbnb is committed to working with the broadest talent pool possible and encourages qualified individuals to apply. The company strives to provide a disability-inclusive application and interview process and offers reasonable accommodations for candidates with disabilities.