Senior Technical Program Manager, New Product Introduction

Details

ClickHouse is looking for a Senior Technical Program Manager to own new product introduction (NPI) inside Revenue Operations and to build NPI into a repeatable discipline. This is a senior individual contributor role reporting to the Director of Commercial Strategy & Operations. You will own the path to launch across Product, Finance, Legal, Operations, Engineering, and the field: requirements, design, build, testing, and go-live readiness. Beyond individual launches, you will build the automation and tooling that make NPI and the broader commercial operation faster and more reliable.

Responsibilities

• Stand up NPI as a repeatable discipline: build the launch process, requirements framework, and operating cadence from a near-blank slate.
• Own the launch program end-to-end: hold the timeline, drive deliverables across Product, Finance, Legal, Operations, and Engineering, and synthesize cross-functional work into a single readiness plan.
• Define commercial and operational design of a launch: pricing setup, quoting logic, discount and approval rules, and controls that govern how the product gets sold (in partnership with Commercial leadership).
• Own integration path for acquired products: bring acquired offerings onto the commercial system and reconcile pricing and contract mechanics.
• Test the end-to-end flow before launch: run UAT on the quote-to-cash path, identify failures, and confirm full flow before go-live.
• Own go-live readiness: set launch criteria, run go/no-go, and coordinate field activation with Enablement.
• Build automation and tooling to reduce manual work, speed launches, and improve reliability of commercial operations.
• Track post-launch issues, surface what broke, and feed learnings back into the process.

Requirements

• 8+ years in technical program management, revenue operations, product operations, or commercial systems with a track record of owning launches end-to-end and building underlying systems.
• Owner-operator mindset: own outcomes and fixes when launches ship broken.
• Comfortable building processes from near-blank slate and designing automation and tooling to fix manual, slow, or error-prone workflows.
• Ability to own design: define requirements, facilitate design decisions on quoting, approval, and control logic, and build parts of the solution.
• Strong cross-functional program management: hold timelines, drive deliverables across teams, and synthesize stakeholders to measure end-to-end readiness.
• Experience with usage-based or consumption-based business models (required): understand metering, commits, overages and dependencies across billing, contracts, and revenue recognition.
• M&A or technology integration experience is a strong plus (bringing acquired products onto commercial systems).
• Strong working knowledge of systems a launch depends on: Salesforce and CPQ, financial and billing systems, product rating, and telemetry; comfort designing quoting rules, approval logic, and automated controls across them.
• Strong written and verbal communication; comfortable presenting readiness status to senior stakeholders.
• Bachelor's degree; quantitative or technical field preferred.

Compensation

• Typical starting salary range for this role in the United States: $160,000 - $220,000 USD.
• Typical starting salary range for this role in US Premium Markets (e.g., San Francisco Bay Area, New York City Metro): $180,000 - $240,000 USD.

Benefits

• Flexible work environment; ClickHouse is globally distributed and remote-friendly.
• Employer contributions towards healthcare.
• Stock options (equity in the company).
• Flexible time off in the US and generous entitlement in other countries.
• $500 home office setup for remote employees.
• Global company gatherings / offsites.

Other

• ClickHouse is an equal opportunity employer and provides an applicant privacy notice online.