Solutions Architect, Platforms, UK & Ireland

Details

Stripe is a financial infrastructure platform for businesses. The Solutions Architecture team partners with users to drive growth and success through prescriptive solutions.

The team works with C-level executives, finance leaders, product design and engineering teams at large global brands and platforms building financial services solutions with Stripe. It collaborates with Account Executives, Professional Services, Customer Success Managers, Partners, Technical Account Managers, and Product Teams to develop and execute account strategies for platform prospects.

As a member of the team, you will build consultative relationships with C-level executives and technical decision-makers, provide business and technical thought leadership, and architect business models that create monetization and growth opportunities.

Responsibilities

• Be a key member of the Platform account team by helping define customer strategy, identifying and closing complex opportunities, and accelerating solution adoption.
• Develop and articulate end-to-end customer transformation journeys, future roadmaps, and architectures involving deep third-party integrations.
• Lead strategy engagements to align with business priorities, design solutions, and secure the technical win through customer discovery, executive briefings, presentations, readouts, and solution demos.
• Expand Stripe's footprint within existing accounts across global markets and business units by introducing new capabilities and local payment methods.
• Act as the voice of the customer, bringing insights, trends, and opportunities to leadership, product, and engineering teams.
• Participate in sales forecasting, Quarterly Business Reviews, and account and territory planning.
• Showcase the Stripe platform's capabilities in solving business problems, including its features, benefits, potential customizations, and value to customers' users.
• Manage pre-sales projects, coordinate proof-of-concept development, and conduct feasibility checks to ensure proposed solutions are viable and beneficial.

Requirements

Minimum Requirements

• 4+ years of experience in a similar customer-facing engineering role, such as Solutions Consultant, Solutions Architect, or Sales Engineer, at a global software enterprise.
• Executive engagement skills and presence, with the ability to establish relationships with key decision-makers and build credibility at all levels.
• Effective group-facilitation skills and confidence leading customer meetings.
• Thorough understanding of the software development lifecycle and API architecture.
• Outstanding spoken and written communication and presentation skills, with the ability to explain complex concepts to technical and non-technical audiences.
• Ability to develop a comprehensive understanding of Connect, Stripe's solution for enabling platform payments, including its features and integration methodologies.
• Ability to understand how applications such as ERP, CRM, billing, tax, and legacy systems interact within a platform technology stack or ecosystem.

Preferred Qualifications

• Customer-facing domain expertise in the payments space, including presenting and architecting solutions for platform customers.
• Experience driving technical sales with top-tier, enterprise-scale platforms and supporting their unique requirements.
• Experience integrating Stripe or other RESTful APIs into web applications.
• Experience in systems design, building, and deploying complex applications.
• Experience helping customers adopt and consume software in a cloud model.
• Strategic and creative thinking, proactive challenge identification, and a positive approach to difficult obstacles.