Senior Product Manager, Infrastructure Observability

Details

Grafana Labs is a 100% remote company with a global culture. Grafana Cloud is a fully managed observability platform.

You may not meet every requirement, and that’s okay. If this role excites you, you’d love you to raise your hand for what could be a truly career-defining opportunity.

This is a fully remote position and we're considering candidates in Spain.

About Product Management

As a Product Manager at Grafana Labs, you’ll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals.

You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.

Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.

The Opportunity

As the Senior Product Manager for Infrastructure Observability (Infra O11y), you’ll be responsible for Grafana Cloud products that span the infrastructure suite: Kubernetes Monitoring and Cloud Provider Observability.

Infra O11y provides customers with the ability to easily monitor their core services—from self-serve customers to the largest enterprise customers.

Your primary responsibility will be to define the vision and ensure the long-term success of Infra O11y, working with your engineering partners to fine-tune product strategy. You will chart the path forward for net-new product initiatives (e.g., Host Monitoring), balanced with maintaining a strong roadmap and customer satisfaction for mature products.

The role requires heavy customer discovery, understanding user needs, and building consensus and alignment across several Engineering groups and many stakeholders to simplify the broader Infra O11y experience for Grafana Cloud.

You will also need to use GTM skills to build conviction in areas like competitive analysis and sales enablement to inform activities like pricing and packaging.

You’ll ensure the experiences you’re building are tightly woven into the overall Grafana Cloud suite by establishing integration touchpoints with other offerings like Grafana Cloud Knowledge Graph and Grafana Assistant, enabling customers to navigate between different layers of their architecture through guided explorations and natural language.

What You’ll Be Doing

• Transform ideas and feedback into a product vision and roadmap
• Empathize with customer problems to collect user needs, requirements, and pain points
• Curate and properly represent user feedback to Engineering, providing evidence to support tradeoffs and priorities
• Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers
• Use deep product expertise to make decisions about go-to-market strategies, pricing, packaging, licensing and tiering

What Makes You a Great Fit

• A BS/BA in Computer Science, a related field, or equivalent work experience
• 7+ years of experience in Product Management
• 5+ years of experience in a B2B SaaS product
• Experience using or building developer-facing tools, APIs, or platform services
• Ability to discuss APIs, data models, schema evolution, and distributed systems concepts
• Experience driving adoption of shared services or platform capabilities across multiple product teams
• Experience working with Engineering and Design teams to build delightful products and features—with sounds UX—in a fast-paced environment
• Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders

Bonus Points

• Experience with open source software and/or commercial open source companies
• Experience using or building observability products and/or developer tools (internally as an SRE or for external customers)
• Proficient with infrastructure concepts and components like Kubernetes, Cloud Service Providers, and VMs, and able to articulate these models in human-readable terms
• Experience with AI tools

Compensation

In Spain, the base compensation range for this role is EUR 82,988 - 99,586. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process.

All roles include Restricted Stock Units (RSUs).

Why You’ll Thrive at Grafana Labs

• 100% Remote, Global Culture
• Scaling Organization
• Transparent Communication
• Innovation-Driven
• Open Source Roots
• Empowered Teams
• Career Growth Pathways
• Approachable Leadership
• Passionate People
• In-Person onboarding
• Balance is Key: global annual leave policy of 30 days per annum, with 3 days reserved for Grafana Shutdown Days (compliance with local legislation where applicable)

Equal Opportunity Employer

Grafana Labs is an equal opportunities employer.

Recruitment Notes

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.