Senior Product Manager, Infrastructure Observability

📍 Germany

EUR 97,000-116,400 per year

SENIOR

✅ Remote

Tech Stack
Tag name is followed by "@" symbol and proficiency level value. About proficiency levels:

1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;

3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;

7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;

10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.

AI @ 4 API @ 4 Communication @ 6 Compliance Distributed Systems @ 6 Grafana @ 4 Kubernetes @ 6 Observability @ 4 Product Management @ 7 SRE @ 4 Salesforce

Details

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions.

Today, more than 35 million users and 7,000+ customers — including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce — trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries.

About Product Management
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals.

Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.

Responsibilities

Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering
Define the vision and ensure the long-term success of Infra O11y (Infrastructure Observability), working with engineering partners to fine-tune product strategy
Chart the path forward for net-new product initiatives (e.g., Host Monitoring) balanced with maintaining a strong roadmap and customer satisfaction for mature products
Drive heavy customer discovery, understand user needs, and build consensus across several Engineering groups and many stakeholders to simplify the broader Infra O11y experience for Grafana Cloud
Establish integration touchpoints with other key offerings like Grafana Cloud Knowledge Graph and Grafana Assistant to create seamless monitoring experiences across layers of architecture through guided explorations and natural language

Requirements

A BS/BA in Computer Science, a related field, or equivalent work experience
7+ years of experience in Product Management
5+ years of experience in a B2B SaaS product
Experience using or building developer-facing tools, APIs, or platform services
Ability to discuss APIs, data models, schema evolution, and distributed systems concepts
Experience driving adoption of shared services or platform capabilities across multiple product teams
Experience working with Engineering and Design teams build delightful products and features — with sounds UX — in a fast-paced environment
Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders

Bonus Points

Experience with open source software and/or commercial open source companies
Experience using or building observability products and/or developer tools, either internally as an SRE or for external customers
Proficient with infrastructure concepts and components — like Kubernetes, Cloud Service Providers, and VMs — and able to articulate these models in human-readable terms
Experience with AI tools

Benefits

100% Remote, Global Culture
Scaling Organization (high-growth, ever-evolving environment)
Transparent Communication (open decision-making and regular company-wide updates)
Innovation-Driven (autonomy and support to ship and try new things)
Open Source Roots (community-driven values)
Empowered Teams (high trust, low ego culture)
Career Growth Pathways (defined opportunities to grow and develop)
Approachable Leadership (transparent execs)
In-Person onboarding
Balance is Key: global annual leave policy of 30 days per annum (3 days reserved for Grafana Shutdown Days) and compliance with local legislation where applicable