Staff Product Manager, Risk Product Experience
📍 New York City, United States
📍 South San Francisco, United States
📍 Seattle, United States
Tech Stack
Tag name is followed by "@" symbol and proficiency level value.
About proficiency levels:
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
API @ 4
Communication @ 7
Compliance @ 4
FinTech @ 4
Payments
Product Management @ 7
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Details
Who We Are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Stripe’s mission is to increase the GDP of the internet.
About the Team
The Risk Product Experience team develops products that help users understand, manage, and improve their risk standing on Stripe. The team creates product experiences for Stripe’s risk journeys, including information collection to meet partner and regulatory commitments. These journeys help onboard users to the global financial ecosystem and apply targeted actions to stop fraud and financial crime.
The team delivers these journeys at scale for millions of users and partners with teams across Stripe to provide consistent user experiences through flexible UX partners, primitives, and APIs.
Responsibilities
- Define the strategy and roadmap for existing and new risk product experiences.
- Drive collaboration across Stripe and with external partners to deliver effective end-to-end risk journeys.
- Represent the user in product and API designs by gathering direct feedback from customers and internal stakeholders.
- Work with engineering, design, and go-to-market teams to design a personalized and scalable onboarding experience.
Requirements
Minimum Requirements
- 8+ years of product management experience, specifically delivering user experiences for complex and technical products.
- Experience managing technical software products from kickoff through launch.
- A consistent track record of leading ambitious and ambiguous zero-to-one projects.
- Strong stakeholder management skills, including navigating difficult situations, negotiating timelines, and influencing internal and external stakeholders across organizations and borders.
- Strong communication skills, with the ability to summarize and express complex requirements in an accessible and precise manner.
Preferred Qualifications
- Experience with B2B SaaS or fintech consumer products.
- Experience with compliance and regulation in financial services.
- Experience working on zero-to-one products, particularly in startups.